让孩子的心声
被认真听见。

通常先安排一次 15 分钟的免费预访谈，了解基本情况，并一起确认这样的设置是否适合孩子的需要。确认合适后，会完成知情同意，随后开始与孩子的定期会面；大约每 4–6 次会面后，安排一次家长会谈，同步进展并讨论家庭中可以配合的部分。

A typical process begins with a free 15-minute introductory call to understand the situation and whether this way of working suits your child. Once we agree to proceed, we complete informed consent and begin regular sessions with your child, with a parent meeting roughly every 4–6 sessions to review progress and discuss support at home.

请真诚说明预约的目的，不要用其他理由哄骗，也不要强迫孩子。对年幼的孩子，可以说：“我们去见一位愿意听你说话的老师。你可以和她玩、画画，说说心里的事。”对青少年，可以坦诚地说：“我留意到你最近有压力，想邀请你去一个可以自在说话的地方。”

如果孩子明确拒绝，家长可以先预约一次家长会谈，共同评估现状、讨论家庭支持及后续邀请孩子的方式。

Explain the visit honestly and avoid pressure or misleading explanations. Describe it in words suited to your child’s age. If your child does not wish to attend, a parent session can be a useful first step to discuss support at home and how to invite them later.

这里的游戏不是电子游戏。对较小的孩子，沙盘、模型、绘画等可以帮助表达；青少年的会谈会依据其发展阶段和偏好调整，谈话通常占更大比重，也可以在需要时借助艺术创作或桌游。

Play therapy does not mean video games. Younger children may express themselves through toys, sand trays, or art. With teens, conversation often takes a larger role, with creative activities used when helpful.

游戏可以是孩子表达感受的方式。咨询室提供有边界、无评判的空间，咨询师会留意孩子如何借助游戏表达情绪、处理困难，并根据其需要作出回应；这与日常娱乐的目标和过程不同。

In a session, play takes place within a safe, attentive professional relationship. It can help a child communicate feelings and work through difficulties in ways everyday recreation may not.

咨询内容及记录原则上保密，我通常不会逐字转述孩子说的话，但会向监护人反馈总体目标、进展、必要的安全信息和支持建议。若涉及严重生命健康风险，我会依法在必要范围内联系适当监护人或急救部门。

Sessions and records are generally confidential. I share overall goals, progress, relevant safety information, and ways to support your child, rather than a word-for-word account. Serious safety risks may require limited disclosure to appropriate guardians or emergency services as required by law.

不能。本服务不提供精神障碍诊断、药物处方或医疗心理治疗。如果需要医疗评估或其他专业服务，我会建议转介。咨询持续时间因需求而异，目标由咨询师、孩子和监护人共同讨论并适时调整，不承诺特定结果。

No. This service does not provide psychiatric diagnosis, medication, or medical psychotherapy. Referrals may be suggested. The duration and goals depend on individual needs and are reviewed together; specific outcomes cannot be guaranteed.

取消或改期请提前 24 小时通知。突发急症、极端天气等不可抗力情况除外；未按时取消或改期，将按双方约定收取相关费用。

Please give at least 24 hours’ notice to cancel or reschedule. Exceptions may apply for sudden illness or events beyond your control; otherwise, the agreed fee policy applies.